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Parent Support Advisor

 PSA Support

Becoming a parent and raising children is wonderful but it can be very challenging. Caistor Yarborough Academy was fortunate to recruit Nicky Chaplin to the role of Parent Support Advisor.

Nicky can be contacted by email at or by telephone 07908963872​

Available all day on Wednesday and Friday mornings .

Parent Support Advisor

My role is to offer early intervention, preventative support, guidance and advice to improve outcomes for children, young people and families within a school context, through working in partnership with parents, carers and other agencies.

I work together with parents and carers, to make sure that children are given the best chance to make good progress at school.  I will work with you to develop a respectful professional relationship and maintain confidentiality (subject to Safeguarding issues).

I can offer help or advice about:


Starting and moving between classes and schools


School policies and practices

Managing problem relationships

Challenging behaviour

In fact,​ anything that you will confront as your children journey through school life.

If you are unsure about the issue you are dealing with and don't know who could help - give me a call and if I am not the right person, I can usually point you in the right direction.

There are a lot of useful resources and guides out there for parents on the internet, try these websites for extra parenting advice - they will also give you links to other useful sources of information:

Parenting advice from the BBC
Parent line

Family Information Service

Lincolnshire County Council

Children's Centres

The following links from the NHS and BBC require parental guidance as they offer explicit information about sexual health.

Sexual health advice NHS
Sexual health BBC

For excellent guidance on internet safety the 'Think U know' website is an absolute must. In addition take a look at the useful book list on parenting from the downloads section. 



 Mrs Nicky Chaplin - Parent Support Advisor